Support

Training is essential to generate a quick and efficient adoption. It is also essential to have a sponsor on the change management project who can give meaning and explain expectations. The objective of the training is to have autonomous users who can carry out their job without blocking and with a real satisfaction.

The deployment of CESAR is accompanied by a training-action approach on different modules:

• Generic process
• Imput
• Plan
• Invoice
• Manage

Our training approach is pragmatic and educational. We promote user adoption and business efficiency so that the user is quickly autonomous. The training is action-oriented and supports the business. We provide a pedagogy based on a progressive and flexible increase in skills so that the deployment is done smoothly.

CESAR is structured and structuring for the teams. The objective is to deploy a common vocabulary and standards based on your business processes. We generally replace several existing systems: Charging, Planning, Billing, Reporting which are integrated on the CESAR platform. The change management is carried out with business referents and trainer-coaches who support your business practices.